Category Archives: social media

Could you just fuck off? Being a professional DJ when the DJ bros will NOT fucking leave you alone to do your job.

Hello!
As you may or may not know, I had some issues with a DJ bro pulling acts of Massive Sexism in my work place at Herrang this year. Despite our managers’ best intentions, the Herrang DJ team is still home to extremely bro bros. It’s also home to some of the very nicest reconstructed men in DJing, but let’s put them aside for a minute.

What about these DJ bros? Why don’t we just ditch them completely?
Mates, if it was up to me (and it has been in the past), I would. You hassle a sister? You’re out. That’s it. And all the time and energy we put into dealing with these jerks can be put into fostering new DJs and new DJ cultures.

Anyway, because I’m me, and I can’t stop thinking about things (ruminations are us), I started working on a way to develop a healthy DJing culture at a big event like Herrang that also draws on cultures from all over the world. Now, local DJing in many countries is not male dominated. Godddess bless the young man whose response to my story about being told ‘Women DJs can’t handle the pressure’ was honest befuddlement. He’d grown up lindy hopping in the Melbourne scene, where almost all the organisers are women, and most of the highest profile DJs are women. This generation of young people (ie the 20 somethings) is doing quite well. And we DJs in Australia have put a LOT of effort into getting rid of rapists and misogynists, and pushing women into DJing. As a result, we have some truly excellent (and definitely world standard) DJs.
But it seems the rest of the world needs to do some catching up. In my week as staff DJ in Herrang, I was the only woman on staff. Which SUCKS BUTTS. I love men, I really do, but I also really need to NOT WORK WITH JUST MEN. Because I need someone who can do the proper in-depth chitchat that non-bros do as a matter of fact. I don’t know want to know who broke up with who, I want to know the when, where, why, what, and how of it. I want anecdata. I want speculation. I want personal commentary. I want backstory. I also want at least one other person who’d shout “THAT’S BULLSHIT” when told women can’t handle the pressure of DJing.

Anyway, if Herrang has a safe space policy, and a general (though not terribly well articulated or publicised) anti-racist policy, how is it enacted at a departmental level within this sprawling organisation (that has about 300 people on staff each week)?
In the DJing team: not very well.
There are:
– no posters on the walls about it in the DJ office
– no paper flyers on it
– no social media campaigns or content
– one or two somewhat unexcellent pages in the DJ handbook
– a passing comment in one meeting.

No practical tips for:
– not raping or harassing or disrespecting people
– making reports
– trusting your own judgement if you think a bro just disrespected you
– dealing with unsafe situations
– making spaces safer
– intervening if you’re a bro watching a fellow bro go fully dodgy.

So of course, I decided to make some. Because fucking hell, mate, this is not brain surgery, and the rest of the world has been doing this for ten years now.

I also think that a good safety policy should involve:

1. an organisation-wide policy
That is publicly available (that’s usually a mission statement or set of values that says things like ‘We are trying to be anti-racist. And we don’t tolerate racism or sexual assault.”) This big picture policy guides the decisions individuals and managers make at lower levels or other places in the organisation.

2. A transparent reporting process
So you know what’s going to happen if you make a report. NB this is my example from Jazz BANG, and it’s out of date. We need to update it. But since we haven’t run an event since 2019… we are behind. This lets people know what will happen if they make a report. Most people make reports because they don’t want to be near the offender again, and want to know if he’ll be at the event. The other common reason is that they want to protect other people from him. I’ve never heard anyone say they want him punished. Except me. I FUCKING WANT THEM PUNISHED.

3. Visible safety staff, with photos in public place everywhere uniforms or badges, contact phone numbers, emails, and social media addresses, as well as physical offices!
this one is super important, as most people eye off the safety staff before making a decision to speak to them. They might even save reporting til well after the event (for safety’s sake), when they’re sure the safety people are actually safe.

4. A clear guide to what is considered sexual assault, racism, etc.
This one is especially important for letting everyone know what the event’s policies and ideologies are, and whether they take this seriously or are just cutting and pasting a random document. It’s very important for newer dancers who aren’t familiar with the way these issues play out in the dance world, and it’s essential as information for potential offenders, so they know what we count as harassment or assault or racism.

This info also plays a key role in dealing with offenders: if you kick them out of your event, you can say ‘you broke the code’, they can look at the code and see ‘oh, touching boobs is not permitted’, and they learn not to touch boobs if they want to go dancing. Well, that’s the goal. I don’t think it works that way. In fact, I know 99% of offenders know they shouldn’t touch boobs without permission, but they do anyway because they legit think they can do whatever they like because MAN.

I do know that it’s more likely to go: person has boobs touched by man, person sees the code on the website and thinks ‘fuck that; i was RIGHT to be shitty that he touched my boobs’; person speaks to safety person, saying ‘i saw on your website that boob touching in lindy hop is not ok!’, and the safety person says ‘you are CORRECT’; and then that unsafe creep gets kicked out.

5. A solid policy communication strategy.
This is basically a strategy for telling everyone – attendees, staff, randoms reading on the internet – all about your policy. It should also outline processes (eg how to make a report), identify safety staff, etc etc. It should be practical, and on-brand for your event (eg it should sound like you and the voice of your event, if you want it to sound authentic and real and trustworthy, not just cut and pasted and a token effort).
I like this stuff to be super simple, engaging and possibly funny, positive and empowering, normalising this stuff (eg the tone should be ‘of course we kick rapists out’ not ‘omg rapists?! how even? what ?!’), using photos and images rather than words. Fewer words. A catchy slogan or mnemonic is helpful.

It’s worth noting that the way you communicate your policy to staff is not always the same as the way you communicate to punters. eg staff will need to know exactly what to do if a banned man comes to the door, but customers don’t.
So you might divide your communication strategy between internal communication and external communication.

6. A solid process.
You have great ideas and policies, but what will you actually do? So, in my case, a guy spent a week pushing me about, challenging all my actions and thinking, making very sexist comments, and ultimately making me feel like shit. So I spoke to my managers. Who…. didn’t know what to do.

In this case, they clearly weren’t trained, and there was no internal documentation for practical responses to a report. I wasn’t sexually assaulted, so we didn’t need the cops or a doctor. All my managers and the rest of the team were men, and they hadn’t experienced or even noticed any of this shitty behaviour, so they didn’t really understand, or even know what I meant.
Because I’m experienced, and I am so fucking DONE WITH THIS SHIT. I refused to just leave it with my managers so they could quietly ignore it and move on. I spoke to the camp’s safety officer. Who also didn’t know how to deal with this. And now I am bloody well developing documentation, because if I’m dealing with this, imagine what it’s like for a new DJ who doesn’t speak English, in Herrang for the first time, dealing with a bossy white man (who isn’t a boss, but likes power) who keeps telling them what to play and that they aren’t actually capable of DJing under pressure?! Somebody needs to fucking well get this shit done.

I JUST WISH THE OTHER DJ MEN WOULD DO THIS WORK SO I COULD GET ON WITH BEING AWESOME.

Anyway.

7. Solid documentation.
Processes have to be recorded somehow. How do we handle reports? What’s the process for dealing with a rape versus a week of sexist harassment? What happens when the DJ managers change over at the end of the week, or resign from Herrang forever? Where are the reports stored? How do we measure the success of our response? And for me, specifically, how do I know this man won’t be on staff again next year the same week I am? Can I be sure he hasn’t read the report and correspondence? Will I be safe from his reactions? What if it happens again? At this point, neither Herrang nor I can answer any of these questions.

8. Retraining and retention or kick that fucker out?
You can see my position on this. I don’t think they’re worth the effort. These men know their behaviour is fucked up. But they keep doing it, because they think they’re fine. And retraining them takes SO MUCH WORK. So much time. And who’ll do that retraining? PLEASE don’t tell me it’s a woman (it’s always a woman). What are the metrics for gauging his ‘retrainedness’? What’s the time line? Where will he be trained? How do we deal with the effects of his mistakes (he will make mistakes)?

I would much rather spend all these resources on supporting those young women from China or Korea, that young Black man from the US, that clever and attractive middle aged feminist from Australia WHO JUST WANTS TO DJ FUCKING MUSIC AND NOT HAVE TO FEND OFF UNWANTED MANSPLAINING AND OTHER PEOPLE TOUCHING THE FUCKING SOUND DESK.

But that’s not the end!
What else do I look for in an event, to be sure its safety policy is both legit and 4real?

Other stuff:

  • A diverse staff cohort. eg if it’s all straight white bros, shit will not be safe there;
  • The organisation communicates about safety stuff. eg they have social media posts on the regular, talking about what they’re doing, introducing safety staff, marking milestones, etc;
  • Responding staff are trained in practical responses;
  • Staff making responses can access help and make reports quickly and easily;
  • Staff know how to make reports and are happy with the responses they get;
  • Workers feel safe enough to make reports;
  • Data is collected and used to improve policy and practice.

[all this stuff is from this pdf called ‘Good Practice Indicators Framework for Preventing and Responding to Workplace Sexual Harassment’ from Respect at Work.

So here we are. I’ve been at an event, had a moderately good time, dealing with the irritation and stress of making a report. And I’m going to make bloody sure no one else has to go through this again. I go through the DJ handbook (which the most excellent Yana developed in previous years), and I see some room for improvement, specifically in terms of safety stuff. So I write up some recommendations.

Here is a… probably third draft? It is just in what I call the ‘raw script’ form. From here it needs to be written and simplified, changed into pictures and photos, translated into at least Korean, Mandarin, and French, and then inserted into the relevant documents. To make this really work, it needs to be:

– In the official handbook in a ‘serious’ official form (that is still on-brand for Herrang);
– Made into a funny and accessible comic on a paper flyer to hang out in the DJ office, and in each of the four DJ booths;
– Made into a funny and accessible poster to be stuck up in the DJ office, in the DJ booths, in the staff lounge, the tech lounge, and music department offices (with extras for replacing them);
– Actually printed, then stuck up everywhere;
– Monitored for vandalism and graffiti (this tells what people are thinking about the issue and initiative) and replaced when it’s torn down or damaged.

All this, and it also needs:
– A script for managers to present it in meetings and revisit during the week;
– A script for DJs who are responding to harassment;
– A script for DJs who are intervening in bros’ behaviour.

And this is just one document that basically says ‘DON’T BE A FUCKING ARSEHOLE, ARSEHOLE.’
Anyhoo, here is the first draft.

Additions for DJ Handbook

Being a good colleague
DJs come from all around the world, and are all different ages, ethnicities, genders, sexual identities, and personalities. Hoorah! But this means we can occasionally miscommunicate or confuse each other. Here are some tips to make your work week extra smooth and fun.

Respect your colleagues. 

  • Assume every DJ is as capable as you are. That means you treat every DJ (even brand new ones!) as your equal. They will know things you don’t!
  • Don’t lecture or offer advice without first having enthusiastic permission (“Yes please!”) Had permission before? You need to ask every time.
  • They don’t need to tell you what song they’re playing now, what song they’re playing next, or what song they played last night. But if you’re a good colleague, they’d probably love to tell you!
  • Don’t like a DJ’s song choice? Keep it to yourself.
  • Love a DJ’s song choice? Tell them! Tell everyone!

Don’t twiddle someone else’s knobs.

  • Don’t adjust the mixing desk or sound gear unless you are DJing, or the current DJ has asked you to. Exceptions: the booth will catch on fire if you don’t.
  • Don’t tell another DJ what to play, or what to do with their set. They’re DJing, not you. Yes, even if they’re a brand new DJ. Step back.

Sex and the Herrang DJ.
Attracted to your colleague and want to take it further? Stop and think a minute.

  • They’re working, asleep, drunk, high, or injured: The answer is no. Nope. No way. Someone in this position cannot give you consent.
  • You’ve asked once, and they did not say “yes please!”: Back off. They’ll tell you if they’re interested.
  • You’ve had sex with someone once, and you’re keen for more: Use your words, ask respectfully, and if they don’t say “Yes please!” it’s time to back off. If they do say “Yes please”? Wonderful news – enjoy!
  • You want to ask someone about their sex life, relationships, body, sexual preferences: Not while we’re working, buddy. You might get to ask once, politely, and if they don’t want to answer, you stop! And don’t ask again.
  • No touchy! Don’t touch another DJ’s breasts, bottom, groin, genitals… without enthusiastic permission (“Yes please!”) And not while you’re working, please.
  • What about touching the rest of their body? If you have power in this situation (eg you’re a cisman, straight, white, an experienced DJ, on staff, older, and they’re not), you need to back off. If you’re equals and friends, maybe it’s ok? Remember that different cultures have different rules about touching other people, and always use your words if you’re not sure. It’s ok to say “Hey, I just patted your shoulder. Are you ok with that, or should I use my words next time?”
  • You’re a manager and you’re hot for a staff DJ or guest DJ: Think carefully about this. Let the person with less power (not you) make the first move. Check in with the Safety Boss Daphna to get clarification.
  • You’re a staff DJ or guest DJ and you’re hot for a DJ manager: Think carefully about this. Check in with the Safety Boss Daphna to get clarification. But if you make a move and they don’t say “Yes please!” say “No problem!” and back off.
  • Someone touched you/said something sexy/showed you sexy pictures or video/asked you about your sex life or sexuality, or did something that made you feel ‘urk! No! Unsafe!’: If you feel safe, say “Stop! I don’t like that”, holding up your hand like a stop sign. If you don’t feel safe to do that, leave the room straight away. Find or call Daphna and the Safety team straight away, even if you don’t think it’s important enough.
  • Someone said “Stop! I don’t like that!” to you, and held up their hand like a stop sign: Stop what you’re doing immediately! And you need to back up so that person can leave. Then you need to go to Daphne and the Safety Team and figure out what you did. If you’re not sure, they’ll help you figure it out! 

Be helpful.

  • Your colleague’s forgotten their record, the DJ phone, a bottle of water, a power cord, an adaptor: Offer to fetch it or find it. Team DJ: activate!
  • Finished your set (and your beers, dinner, and snacks)? Take all your junk with you. The only thing a DJ should leave in the booth is a bad smell.

———————————————–

You can see as you read through this that the beginnings of catch phrases are emerging: “Yes please!” is a good example. Here we’re trying to get people thinking about and practicing enthusiastic consent. So we practice saying ‘yes please!’ and ‘no thanks’ long before we get to the sex stuff. Hopefully. It’s important to practice these little scripts in non-stressful (safe) spaces, so when it comes to a stressful situation (300 dancers high on adrenaline staring up at you at 3am), you can say ‘no thanks’ and that DJ bro will FUCK OFF BACK TO THE DJ OFFICE and quit asking you what you’ll play next, and you can get on with being fucking awesome.

You should know that while I’m typing this up, I’m also assisting my male partner in making dinner (how could he not read the recipe? I don’t know. We will have a little fucking talk after this), booking a physio appointment for that goddamm sore hip, planning a balboa party, corresponding on this incident, asking a music friend to trust me with his CDs the way I trust him with mine, and trying to get it all done before I do my weights workout.

References:
This document ’Sexual harassment: practical resources and tools’ from Disrupting the System (a pdf https://championsofchangecoalition.org/wp-content/uploads/2021/05/Disrupting-the-System_Sexual-Harassment-Practical-resources-and-tools.pdf) gives a good overview of things to look for to see if your workplace is enabling sexual harassment and sexism. Much of it applies to assessing workplaces for racism as well.

This document ‘Everyday Respect: it starts with understanding’ from Champions of Change (a pdf https://championsofchangecoalition.org/wp-content/uploads/2022/08/Champions-of-Change-Consult-Australia-Everyday-Respect-Report.pdf) gives a good overview of understanding exclusionary behaviour in a workplace (including sexism and racism).

And the Champions of Change coalition also have this guide ‘Building confidence and trust in workplace responses to sexual harassment’ (pdf https://championsofchangecoalition.org/wp-content/uploads/2023/11/Building-confidence-and-trust-in-workplace-responses-to-sexual-harassment-1.pdf) which is very helpful.

This document ‘good practice indicators framework for preventing and responding to workplace sexual harassment’ from the Aus gov body Respect At Work is also useful (pdf https://www.respectatwork.gov.au/sites/default/files/2022-12/Attachment%20B%20-%20Good%20Practice%20Indicators%20Framework%20for%20Preventing%20and%20Responding%20to%20Workplace%20Sexual.pdf)

A practical covid management plan that is socially responsible

I’m currently working on a covid management plan for a dance school. I’m quite enjoying the process.
Here’s the process:

–The Plan–

Restating the org’s values

  • Which helped me understand how and why the org would develop a covid policy, what issues to focus on, and how to implement it,
  • Which ensured we were all on the same page.

Stating the covid plan philosophy

  • In this context, a philosophy is theoretical or ideological model for addressing concrete issues,
  • Which is basically applying the org’s abstract values to a concrete issue (covid),
  • Phrasing the philosophy as a list of clear applications of values to a specific issue (covid)
  • This could be a list of a hundred items, or a list of two.

Developing two goals for the plan

  • These are deliberately limited in scope (ie this isn’t a govt department managing the health of a whole city or state, it’s a small dance school),
  • They are very focussed and practical.

Putting all this into practical actions

  • There are four ‘actions’ which cover four general areas of covid management,
  • These actions can be phrased as ‘guidelines’ (ie covid rules) for the org, but they can also guide procedures.
  • They deliberately limit the scope of the plan to keep it very local and very practical.

So that’s the whole Covid management plan.
From here, I use the plan to develop:

  • Guidelines (or rules)
  • Procedures (eg if a rule is ‘you must provide proof of vaccination’, who does this checking, where do they check, what do they do if someone doesn’t have proof, what constitutes proof, etc etc)
  • Social media strategy to communicate all this, and also to provide information about covid that will encourage people to participate
  • Website materials (eg a public statement of the guidelines)
  • A handbook that contains all the procedures, contact info, covid facts, etc.

–Developing the plan–

At this point I have a first draft, and it’s been to the org’s boss for comment and approval to go ahead and develop it.
After some tweaking, I’ll send it off to the rest of the org (teachers and staff) to get their feedback, impressions, comments, suggestions, etc.
I’ll also do a model for public comment.

This Plan development process, and the plan itself, are guided by:

A key part of this process is an ethos of community strength, and collectivism. My experiences working on sexual harassment in dance has made it clear that top-down solutions are a) not effective, b) burn out the people doing the work, c) maintain existing power structures that _enable_ injustices like sexual harassment. As I learnt working on Melbourne Lindy Exchange (MLX) for years, you need to develop work practices that allow any one person to drop out or take a break at any time. Which is, of course, what flexible, healthy workplaces are all about.

–A final form?–

A key part of this plan is to be agile. It must be able to change and respond to social changes. Covid will change. The community changes.
An Important thing I learnt from working on sexual harassment stuff, is that we can’t just develop a code and leave it at that. That doesn’t work. We need to update it, to change and develop our approach, as we learn more, and as our communities change.
So putting this plan together, I’m assuming that it will need to be changed and updated regularly; I can’t just post it on the website and forget about it. There’ll be feedback from staff about the processes, there’ll be changes in covid, we’ll see things like the development of new vaccines and healthcare strategies.
This means that the Plan itself, and where it lives needs to mutable.
This is a very exciting idea. It’s a lot like lindy hop itself: you have basic structural elements, but it is, fundamentally, about innovation, improvisation, and responding to the needs of its users.

–Why am I doing all this work?–

I have a long history of writing and researching and lecturing, but I am rubbish at presenting my plans and projects in ways that make it easy for the audience to take my work and do their own projects with it.
So I’m deliberately learning how to:

  • Develop a plan
  • Present a plan to stakeholders who have different types of engagement
  • do good community/group consultation and engagement.

I’m also really interested in how social media management can be employed in social justice work, so I’m quite keen on using things like instagram, facebook, etc etc in new and interesting ways. Which, bizarrely (unsurprisingly?) circles back to my doctoral research and academic research, which was all about how small communities use media in unique ways.

–What have I learnt so far?–

One of the most exciting things I’ve learnt so far, is that if a project like this is equitable in design, it actually fights racism, misogyny, homophobia, etc. I think one of the most exciting things about the Camp Jitterbug covid plan, is that it came from the experiences of people of colour, people of a range of genders, people with lived experience doing activist community labour. It’s proof that anti-racist work is good for all of us.

Social media strategies and chillaxing the sales energy

Reading through a few different style guides by different brands, I came across the Mailchimp style guide.

One of the most interesting bits is the discussion of what they post on which social media channel:

Mailchimp has a presence on most major social media platforms. Here are our most active accounts and what we usually post on each:

Twitter: Product news, brand marketing, events, media mentions, evergreen content, “we’re hiring!” posts

Facebook: Product news, brand marketing, events, media mentions, evergreen content, “we’re hiring!” posts

LinkedIn: Product news, recruiting content, media mentions, evergreen content

Instagram: Design outtakes, cool office visitors, life at Mailchimp, cool stuff we made

This caught my eye for the way each channel has a specific job, and the brand has a specific type of content on each channel. So Linkedin mailchimp is all serious business time, and instagram mailchimp is fun and visual. Comparing facebook and instagram is especially interesting. Instagram reads as a ‘cool’ channel for mailchimp, whereas facebook is more serious. The biggest difference between the two is the way facebook works as an avenue for sales (product news), and instagram does _not_ do sales (it’s essentially about brand identity).

This caught my eye because I’ve been thinking about the way we need to develop an audience before we start to sell them things. Or rather, we create a relationship with people, and when they’re ready, they go looking for our products. This is a more long term strategy, but it’s also a less didactic, less aggressive relationship. Particularly in the dance world, where brands are often dance schools speaking to their students. We don’t see a whole lot of different brands using social media in a cohesive way in the dance world. There’re usually just bands, dance schools, events, teachers, apparel and footware brands, and perhaps DJs. There a couple of social enterprise brands (largely based on antiracism goals), and a couple of other odds and ends. But the discourse is largely dominated by pedagogy. Which brings with it a very… top down power dynamic and mode of address.

There’s also a degree of panic or anxiety about ‘time running out’ from the brand itself, as they fight to improve numbers for class enrolments or event registrations. Both have fixed due dates, and both tend to work with the assumption that more is better. I suspect this impetus is largely the result of a bigger narrative in the dance world: that we must ‘grow’ the scene. ‘Share’ the dance. It’s a powerful ideology, particularly when it’s coopted by businesses selling a product that can be attached to this discourse (classes in particular). And it of course brings a worrying blend of cultural appropriation, capitalism, and colonialism.

So if we are developing a brand or public profile for a business or entity (a dance school, a social enterprise, a band), how can we use social media to be economically sustainable _and_ socially sustainable? In other words, how can we not be pushing salesperson jerks when we speak to people via our social media.

I think that it’s most useful to remember a few key rules:
Build the audience before you start to sell.
There will be a lead time from when you start posting to when you should expect people to come looking to buy what you’re selling. So don’t try to sell your product right up front.
This holds true for brands that are doing things like anti-racist activism work as well. Speak to your audience, to your community before you start selling or asking for donations.

Devote an entire channel to the ‘other stuff’.
Offer stuff that you enjoy about dance, or that is central to your dance community (or community of people who also dance), and then create clear pathways to your product from there. Don’t push people to buy; let them come looking when they’re ready.

Don’t panic sell.
There’s a tendency in dance event social media in particular to suddenly ramp up the number of posts, and the urgency of the tone, the closer we get to the event date. Particularly if there’s a perceived ‘lack’ of sales. Guilt-selling is not a successful strategy.
Again, this brings us back to the idea that we devote our attention to nurturing the broader profile of the brand, rather than just focussing on sales.

And of course, this all brings us back to the point of the mailchimp style guide: plan ahead.

  • Plan your social media strategies well in advance.
  • Think carefully about your ‘brand identity’.
  • Make clear decisions about what role each social media channel plays in your overall strategy.
  • Let your content do its job; don’t force every post to sell sell sell.

All this will make your social media work much less stressful, and make engaging with your channels a lot more enjoyable for your audiences.

And if you are working with a social enterprise brand, then you’ll find your social media strategies fit more comfortably with your ethics and values. In particular, you’ll see your relationship with the people in your local community not as a series of chances to raise money or recruit volunteers, but as a network of relationships that build and sustain a community.