How to be a professional lindy hop teacher. How?

A famous international teacher wrote this in a public post on facebook today.

Hey y’all, real talk. I have encountered multiple people this week who have never taken classes from me, are not signed up to take classes from me, yet have told me they have seen my class recap videos and been practicing from them. The purpose of my recap videos is to help the people who actually have bothered to become my students and who have shown up to learn from me. Believe it or not, this is my livelihood, I make a living from teaching dance. I sell instructional videos from my website. Undermining that is an incredibly shitty thing to do. The same way I would hope you wouldn’t buy a friend’s band’s CD and then just turn around and burn copies for everyone you know (and would hopefully encourage them to actually support the artist and go buy their own copy), I would hope you would encourage folks to actually come take a class from someone who has built a career doing a thing. The easy option is I just don’t do recap videos anymore (shocking concept, but for much of my dance career, video recaps just weren’t a thing). But I actually care about students’ improvement and would love to provide that as a resource because I think it is helpful (as many folks also seem to), so the option I’d rather pursue is just be respectful of artists. Thanks.

This post was shared by a mutual friend. This was my comment:

I don’t buy this argument at all.
Recap videos are a brilliant way to market a teacher’s skills. They get people gigs, it gets people into workshops at events.

Recap videos often circulate between people who don’t have the money or opportunity to go to big workshops, and they’re an ongoing resource for a local scene. It’s also super common for someone to take a recap video back from a weekend to their home town, and then work on the material with their friends and dance partners (who may not have attended the workshop!) This is how dance knowledge permeates and spreads. It’s also a good strategy for people with low incomes to access knowledge.
To be honest, I have zero problems with people of colour, women, other marginalised folk doing this sort of ‘textual poaching’ from a white man πŸ˜ƒ πŸ˜ƒ πŸ˜ƒ

This is not the same as people filming you while you’re teaching a class. That’s fucked up and not ok.
If you’re not ok with the way video footage circulates in the community, don’t let people film your recaps. Boom.
If you want to capitalise on the fact that your fanbase is sharing videos of you, learning from you, emulating you, get onto it! That is some powerful audience-engagement!
Things you can do:

  • Follow up on that conversation with that fan
    (which, tbh, is a hugely flattering thing for them to do), by saying something like “Oh, that’s so good to hear! We should organise a zoom session so you can ask questions as you work through things! I have pretty reasonable rates, and we can make it work for small groups.” This is effective because this fan is clearly ok with working from a screen (usually a tiny phone screen!), and a zoom session would be a step up! It’s not often that an audience makes their preferred mode of engagement so clear!
  • Regard that conversation as a fan being brave enough to approach their hero
    and respond with positive enthusiasm. Ask them questions about their dancing, ask them what they liked about the video, and what they’d like to do next. That fan will remember that conversation, take it home, and tell it to zillions of people. That sort of interaction gives teachers a rep as ‘a nice person’ and that rep convinces local organisers to hire teachers. You don’t have to put on a fake cheery persona; just respond like a decent human being to someone who’s telling you (in so many ways) that they think you are amazing.
  • Rethink the way you structure your recaps
    to take advantage of this free circulation and marketing. Add a little intro with details of how to reach you. Limit the content in the recap. Have students dance the recap material instead.
  • Don’t do in-class recaps at all
    but release them yourself from your own website (or a third party site), where you say to the group: “Give me your email addresses, and you can have access to the recap videos on my website” and then you can garner their email addresses for your marketing!
  • Be very clear in your T&C with organisers about recaps and filming them.
    I personally say to teachers that they are not obliged to do recaps, filmed or otherwise, and I make it very clear to all registrants that teachers may not offer a chance for them to film recaps (ie their registration fee does not cover the chance to film a recap).

The more I thought about this, the angrier I got.

In the replies to his post, where people offer suggestions for monetising or controlling the circulation of this footage, he says “I’m old school. I teach dance classes. Not trying to be a youtube/insta/whatever power user” and then another big name teacher chimes in with “this is great but it’s a lot of – more – work” and this made me furious.

Most of the people who put on events that host these sorts of teachers do it for free. They work very hard to give these teachers work and provide workshops for their local scene. There’s very little money to be made (most people hope to break even, or subsidise with other stuff). It _is_ a lot of work. And they do this _in addition_ to their day jobs, caring for families… and often, teaching weekly dance classes.

To hear a high profile teacher denigrate this type of work makes me VERY ANGRY. And yes, it is lots of work to do this sort of management and promotion. HAVE THEY ONLY JUST REALISED THIS?!

I hear this bullshit from white man musicians all the time. As though being ‘a musician’ means that you just ‘do art’ and the audiences magically come to hear you ‘do art’. NO BITCH, THAT IS NOT HOW IT WORKS. Being a working artist means you WORK. You work on your craft, but sorry, white man, that means doing promotion, profile management, networking, all that distasteful plebean stuff. You also put work into being good at working with others (sound crew, venue managers, promoters, bar staff), you develop a sense of brand or how you want to be promoted, you develop actual promotional material (a bio, some photos, and – god forbid! – a website).

Argh this makes me so, so angry.

Anyway. This is why over the years as an organiser, and as someone who’s also been the ‘talent’, I’ve realised that the ‘talent’ is interchangeable, but the people on the ground who run events, who work the door, set up rooms, and clean up after parties, are the really irreplaceable people.

Digital business tools for dancers: Sam’s hack.

Topic: useful admin tools for dance businesses

[NB not tools for social media marketing or graphic design. Just basic business tools]

Last year I did some research into the various tools a dance business uses, and discovered some useful things. Note, I am based in Australia, so some of our laws RE storing personal data aren’t shared by other countries.

If you’re running a business that teaches dance and runs parties and workshops, you need a few digital tools:

– a website
– an email tool
– a way to take payment digitally
– a way to organise registrations
– You’ll also need some sort of accounting software too, but your local tax laws and accountant’s preferences will help you decide what you’ll use.

We’re all usually bound by pretty tight budgets, so it’s fair to say that we want the best we can get, for the least amount of money. And we all know that the cheapest isn’t always the best.
But we also know that not all of us have the technical skills or experience running a dance business (not to mention time) to learnt to use a bunch of new computer things.

Anyway, this is what I found. It’s not an exhaustive list, and it’s pretty much just for me here in Australia.

Let’s assume we have two users.
User 1: New to running a local dance business, lots of good _dance_ and teaching skills, very little experience marketing, handling income and expenses, no real experience dealing with computer software, etc. Limited budget, time-poor. So, a regular dancer.

User 2: Experience running a dance business, experience with a range of software tools, dance and teaching skills. Time-poor, small budget. Wants to upgrade from older tools, reduce admin hassle, and streamline the process. So, the other type of regular dancer :D

From what I’ve seen, there are a couple of ways to get all the tools you need:
1. An all-in-one tool that handles email lists, digital sales (both online, or via a phone in person at a dance), a nice looking website (with the analytics you need)

2. A host of individual tools (eg a sales tool, an email tool, a website tool (whether it’s one you build yourself, or one out of the box)

The first option can be (and usually is) more expensive. There are cheapy options out there, but most of them don’t do all the things a small dance business really needs. Sometimes the more expensive complete packages are a bit limited (eg the email option only lets you have 500 addresses on your list; the website sales integration only works with a particular bank or shop front app).

But the first option is easier because:
– you don’t have to spend lots of time learning to use a lot of different tools.
– you have one account that you log into, from which you can add other users/admin accounts
– the integration of all the tools means you can see when user X buys a product, cross reference it with how often they open emails from you, and track their progress through your site. To my mind, this is the BEST thing. But it’s not so useful if you’re not at the point where you need or can make use of this data.
Downside of this option: price. It can seem super exy for a small business that doesn’t have any seed money.

By far the best of these options is Squarespace. It’s not the cheapest, in fact it’s quite expensive, but it saves you a lot of things:
– security is better because you don’t have a heap of random tools with different log ins that you share with everyone in your team;
– security can be weaker, because you only have that one point of entry to all these essential tools. Good thing is that squarespace is pretty secure.
– the website templates are really really nice, and look really professional. This is essential for a business that needs customers to trust it’s online shop.
– the website design can be changed via the code directly, or using the design tools in the main dashboard. You can create a page quickly, and move images and blocks of text around quickly.
– the shop front tool is beautifully integrated from the front end (the customer’s point of view). It looks slick and professional, which is good for developing trust.
– you can add approximately one billion trillion ‘extensions’ to the basic website. ie you can integrate a bunch of other tools, from accounting software, to email marketing, store fronts, your social media accounts, and printing. Yes, you can create your own tshirts and sell them through your site without having to handle printing or inventory.
– it will help you through buying a domain, which is often another sticking point for new businesses.

The downside of squarespace:
– it’s expensive
– learning to use the website building tools can be tricky (I found it challenging, and I have a lot of experience building sites from code to using builders)

The second option (lots of different tools) is often the cheapest option. But it’s ‘messy’. If you go this route, these are the tools I’d recommend:

– Square for sales. It’s secure, it has good support (ie people to help you), you can use it with your phone (so you don’t need to buy any sales hardware). It has a simple online shopfront (very basic, but serviceable, and not too ugly), and it’s the cheapest. Cheaper than paypal or Trybooking. And more flexible.
It is ‘basic’, but that’s it’s appeal: it’s not too hard to learn to use. But don’t expect too many bells and whistles.
You can take your phone to class, and then when people arrive and want to pay, you can do it all right there with just your phone. No cash, no extra hardware. Game changer in a covid world.
Equity: many of us offer free or discounted tickets for students, low income, etc. I haven’t checked it, but I’m certain Square would offer a ‘reduced’ or ‘comp’ sales option for your items.
– Does it handle your inventory (eg how many items you have left to sell, etc)? I assume so, but I’m not sure.
– Does it handle registrations (which is another way of talking about inventory)? I haven’t tested this.
I haven’t used a separate registration tool for years, as most of the modern online sales tools handle that as a basic feature. As dance event organisers, we really want to know how many people are coming, how many tickets we have left, and then we want to know info about each sale (lead/follow, etc). Not very complex stuff, really.

– Website.
I’d go with squarespace. I’ve used a range of website building tools, from blogging tools (eg wordpress), as well as building my own from scratch (and hosting on my own server at home), but I think that for the time and energy, squarespace gives you something beautiful that’s quick and easy to administer. And because you can create multiple accounts for the one site, you don’t get that ‘webmaster bottleneck’ that has plagued the dance world. It also handles all that domain purchasing stuff, which is SO important.
There are cheaper options (eg Square’s simple website option), but Squarespace also has some nice analytics in the basic package, so you can see which page is getting the most traffic, etc.

– Email. You must have a proper email tool (you can’t just create a list in your apple Mail or Outlook Express; that way lies horrific privacy and security dramas). Email and website are the two most important things you must have as a small business. So people can find you, and then you can reach out to them directly.

Mailchimp is still the big email player. It’s recently gotten more expensive (ie your basic account gives you a smaller number of email addresses in your basic list), but it has wonderful features. You can see who’s opening your emails, and which links are getting clicked in your analytics. The template building tool is lovely, and the emails come out looking really slick. It has some lovely automated features (eg a series of automated emails to help customers; a series of automated steps that create lists of people who open emails quickly for you).
But if you’re not doing any of this email marketing stuff, it’s probably overkill for you. And it’s expensive once you get past X number of email addresses.

Squarespace does have an email option, but it’s limited in terms of analytics. And it gets expensive when you add heaps of email addresses. And you WANT to have a zillion people on your email list. That’s the gold.

Personally, I go with Mailchimp, as I have had an account for years, and it’s been grandfathered in. And because I’m super interested in learning about email marketing. ie more than just spamming your audience with ‘buy! buy!’ emails. I’m interested in sending the right message to the right audience. eg sending links to the new beginner course rego page to the people who registered in the last beginner course of 2022.

Promoting your dance or jazz music business online

Here are some things I’ve learnt about promoting dance or music related businesses online. I’m not a marketing specialist, but I am a media studies specialist who’s been promoting dance events online for about 15 years now.

You need a website.

You need an email newsletter.

Why?

  • With both of these media, you are the producer broadcasting a message to your readers.
  • Audiences tend to regard these as authoritative sources, unfiltered by social opinion.
  • If a social media platform collapses or moves out of vogue, your data won’t disappear with it.

They don’t need to be fancy. In fact, the simpler the better. A single page website with clear headers and a simple structure is best. A newsletter can be sent out maybe once a month. So long as it’s sent out _consistently_, at the same time each week or month, it’s all good.

What about social media?
Important, but in a different way. Think of your behaviour on social media as your brand (which is the public version of you and your business) interacting with lots of real people and other brands out in public. It’s a way for you to develop personal and professional networks in your community or industry. And social media get used a lot, by a lot of different types of people, of all ages and demographics. Perhaps the best thing about social media, for marketing and advertising, is that it allows you to know who’s seeing your ad, when, and where. Something that was harder to judge before social media. Before social media, a brand used social media to ‘broadcast’ a message. With social media, a brand can interact with audiences in a much more complex way.

Websites are important.
Of the two, the website is most important. If you do a tiny bit of audience research (eg we used a very simple survey to routinely ask all our dance class attendees how they found us), you can see which media are most important. For our dance classes, a ‘google search’ accounted for 90% of our attendance. Even if they saw a post on facebook first, they still used a search engine to actually get them to class (and make the sale).

This is where we talk about SEO. Search Engine Optimisation. It’s not magic, it just means ‘make it easy for search engines like google to find your website’. We know a lot of things about google. We know that when it indexes your website, it pays attention to the words you use. ie it ‘reads’ your code. And google tells you how to make it easier for their search engine to find your site.

What should your website include?

  • Your name. The name you want people to use when they announce you over a microphone or list you on a program.
  • Your contact details. A phone number, and an email address. Right at the top. And in the footer too. Make it really easy for busy bookers, festival programmers, and prospective clients to find you. If someone’s prepared to pick up the phone to talk to you, they want information quickly, and they’re close to making a decision.
  • Some useful key words. What do you do? Dance teacher? Then you need ‘dance teacher’ right at the top of your page. Are you a lindy hopper? A jazz musician? Do you run weekly balboa classes? Then say so, right there in text on the page. Make it easy for google to find you when your audience does a google search.

Pictures?
Most importantly, don’t hide information away in images. Search engines like google can’t ‘find’ your information if it’s hidden in an image. All google knows about your lovely instagram graphic is that it’s a .jpg file, 1080px x 1080px, created on 2 January 2022. Even more importantly, people who use screen readers can’t find your information if it’s locked inside an image.

Do use photos on your website or newsletter, because they look nice, and it’s easier to sell a product if people know what it looks like.

Don’t hide information in an image.
Each image should have a ‘title’ tag, and ‘alternative’ text (‘alt’ text) to that tag. If you’re writing your own website code, that’s easy to do. You just add alt=”the information from your image” to the image element. Most website building tools (like squarespace) and newsletter tools (like mailchimp) offer you the option to add alt text as well. Yay!

As an example, this little graphic is very effective for instagram. It has all the information we need – there’s a party, when and where it’s on, and bring cake!

But without alt text, all your web browser knows is that this is an image, 812px x 812px, called ‘Screen-Shot-2022-04-06-at-2.30.41-pm.png’. No one will come to your party.
If you add alt text like “party time! Monday 3pm, 11 Streetname St, Bring cake!”, then a google search will be able to find the information and serve it up as a result in a google search.

What about a newsletter?
Don’t underestimate the value of a newsletter. People actively choose to sign up for your newsletter, which is a way of signalling to you ‘I am interested enough in you and your product to give you access to my inbox’.

Newsletters give you lots of useful information about your subscribers as well. How many people click on links? Or open the email at all? How many unsubscribe? How many ‘bounce’? All these analytics can help you improve your newsletter: which subject lines convinced people to open the email? Which calls to action in your newsletter got a response?

If you use a newsletter service like mailchimp (and you really should. For privacy, security, efficacy, and ease), you often have the option of displaying an archive of your past emails. Each of these past emails is another tool for improving your SEO: another hundred or thousand times a search engine will read your name on the internet and add that page to its index.

Most of all, a newsletter lets you speak directly to a group of people who are even just a little bit interested in you and what you do. Gold!

Take this seriously
If you’re going to stand up on stage and play, or run a class for people to learn to dance, you have to let people know. Even if your business runs mostly via word of mouth, having a solid website can work just like a nice business card. Something that means a lot more in a world where most people have a smartphone in their pocket (or hand!)

If you need a hand with this stuff, drop me a line I can give you some tips. For a very reasonable rate :D