I had a phenomenally bad time* with campus graphics at LaTrobe while getting the temporary binding on my thesis. So bad that I refuse to take my $$ there for my permanent binding.
How is the deal at UniMelb (I can't believe I'm asking that)?
Or at RMIT in the city?
I'm going by location, so...
*they misquoted me by $90 (!!) for the job, they 'lost' my thesis for a while after it was printed, they tried to send me across campus (quite a walk) to talk to the people over there when they screwed up. I said "I don't think so - you will be sending this to me here. I am getting angry now." They tried to charge me for a photocopy of their (screwed up) invoice. etc etc etc.
So I will not be going back there.